Utilities

Dynamics 365 for utilities: assets, maintenance and finance in one place.

Business Central and Finance & Operations connect your network assets to maintenance, spare parts and cost, so planned work and regulatory reporting come from one record.

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Industry challenges

Challenges we solve for utilities

01
Maintenance is reactive
Assets fail before they are serviced.
With Dynamics 365: Preventive maintenance plans and work orders.
02
Asset cost is invisible
Parts and labour aren't tied to assets.
With Dynamics 365: Maintenance cost posted against each asset.
03
Regulatory reporting is manual
Data comes from several systems.
With Dynamics 365: Assets, maintenance and finance in one record.
04
Ageing systems
Old, unsupported software is costly to maintain.
With Dynamics 365: A planned move to modern Dynamics 365.

Dynamics 365 Business Central

Business Central for utilities

Usually fits: Smaller utilities and co-operatives that need fixed assets, service work orders and finance in one affordable system.

Fixed assets with maintenance history
Each asset carries its depreciation and its maintenance costs, so you know what it really costs to keep running.
Service management
Service items, contracts and service orders for work on plant, meters and customer equipment.
Projects for capital work
Capital and network projects budgeted, tracked and capitalised from Business Central projects.
Dimensions for regulatory reporting
Costs tagged by region, network or service line, ready for regulatory reports.

Business Central services →About Business Central →

TSL Labs add-ons for Business Central

Dynamics 365 Finance & Operations

Finance & Operations for utilities

Usually fits: Asset-intensive utilities that need the built-in Asset Management module for preventive and predictive maintenance across large networks.

Asset Management
Work orders, preventive maintenance plans and maintenance based on time or meter readings across your whole network.
Spare parts and warehousing
Critical parts stocked by location, reserved for work orders and replenished automatically.
Project management and accounting
Capital programs with estimates, budgets and costs that flow into fixed assets when complete.
Multi-book fixed assets
Separate depreciation books for financial, tax and regulatory reporting on the same asset.

F&O services →About Finance →

TSL Labs add-ons for Finance & Operations

Not sure which one fits?

Our advisory service compares both against your processes, size and growth plans.

FAQ

Questions from utilities

Business Central or Finance & SCM for utilities?

Dynamics 365 Business Central usually fits smaller utilities and co-operatives that need fixed assets, service work orders and finance in one affordable system. Dynamics 365 Finance & SCM usually fits asset-intensive utilities that need the built-in Asset Management module for preventive and predictive maintenance across large networks. Our advisory service compares both against your processes.

Which TSL Labs extensions are most relevant?

For this sector we usually start with Document Email Management, License Management and Equipment Rental Management. Every extension has its own page with features, documentation and a demo request.

Can you move us from our current system?

Yes. We upgrade from Dynamics GP, NAV and AX and move businesses off spreadsheets or older accounting systems, with a data migration plan agreed before cutover. See GP, NAV and AX upgrades.

How long does an implementation take?

A standard Business Central implementation typically goes live in 6–10 weeks, and Finance & SCM typically takes 13–17 weeks. We confirm scope and timeline before any configuration starts.

Free consultation

Talk to a consultant who knows utilities

Book 30 minutes, or send a short note about how you work today. We will tell you honestly whether Business Central or Finance & SCM fits, and which TSL Labs extensions are relevant.

Book a 30-minute consultation →

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